The following link to UDC's standard form contracts and the related terms and conditions.

Credit Sale Agreement:

https://www.udc.co.nz/tp/download/630219/f62c7e54ae2d9bfde44e6f1ababc2602/20152104002.pdf

Terms and Conditions:

https://www.udc.co.nz/tp/download/591259/0ab63058809fb031bde54a0cb7f4789f/terms_and_conditions.pdf

Term Loan and Security Agreement (if applicable):

https://www.udc.co.nz/tp/download/630223/2a60bf1e68feb7f48640304c031d831f/20152104006.pdf

https://www.udc.co.nz/tp/download/592213/c57d61b28a244f6424175c0a78215446/20152104007.pdf

General

  • We also make the following general information available:
  • What the borrower should do if they change their address.
  • How a borrower makes a complaint.
  • What dispute resolution schemes we belong to, and how a borrower accesses them.
  • How a borrower can apply for unforeseen hardship relief.
  • What happens if a borrower defaults under the agreement, including, if relevant, repossession.

 

UDC's website will be updated to cover off these points. The links below will be in place:

https://www.udc.co.nz/borrowing/customer_service/complaints

https://www.udc.co.nz/borrowing/customer_service/hardship